Refund Return
Return Window
Unused products may be returned within 30 days of delivery. Products must be in new, unused condition, free from damage.
Non-Returnable Items
We cannot accept returns for products that have been modified, show excessive wear, were purchased as final sale, or were damaged by improper installation.
Refunds & Exchanges
Once your return has been received and inspected, refunds will be issued to the original payment method. Original shipping charges are non-refundable.
Return Shipping
Unless the return is due to our error or a verified manufacturing defect, customers are responsible for return shipping costs.
Return Policy Details
Return Window
Unused products may be returned within 30 days of delivery. Products must be in new, unused condition, free from damage. Returned with all original components and packaging when reasonably possible.
Non-Returnable Items
We cannot accept returns for products that have been modified, show excessive wear, have been damaged through misuse, were purchased as final sale, or were damaged by improper installation or use.
Return Authorization
Before returning an item, please contact us to obtain return instructions. Unauthorized returns may experience processing delays.
Refunds
Once your return has been received and inspected, refunds will be issued to the original payment method. Original shipping charges are non-refundable.
Exchanges
If your product arrived defective or damaged due to a manufacturing defect, we will repair, replace, or refund the item at our discretion.
Return Shipping
Unless the return is due to our error or a verified manufacturing defect, customers are responsible for return shipping costs.
Warranty Claims
Manufacturing defects are handled under our Warranty Policy. Damage resulting from misuse, accidents, improper installation, improper adjustment, normal wear and tear, or incompatible equipment is not covered.
Contact Us
Please contact us through ldhoutdoors.com before returning any product.